
More than a medspa
YOUR NEW SECRET WEAPON
At FBL, you'll receive top of the line treatment. To better serve our loyal and dependable clients, we have put these policies in place. Should you ever have questions regarding these policies, please reach out directly. Thank you!



NEW TO FACE BY LEYLA?
HERE ARE OUR POLICY AGREEMENTS TO HELP KEEP THINGS RUNNING SMOOTHLY <3
DEPOSITS
New Clients $100+ Current Clients $50+
Increases when adding on extra treatments
Non refundable, fully applies to total at checkout on day of treatment
ANNUAL CLEARANCE
New Clients must complete Annual RN Telehealth
$100 Med Clearance fee to our RN
We will automatically add this to your visit should it apply​
PAYMENTS
We accept:
Credit/Debit, Apple Pay, Tap, Cash,
Cherry, Affirm, Klarna, & AfterPay
All payments are non-refundable
Absolutely no refunds or reimbursement under any circumstances
3% credit card processing fee + sales tax
10% payment plan fee
Remaining balance collected at the time of your appointment
Insufficient Funds/ blocked cards will be cancelled and blocked from future bookings
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LATE WINDOW
Strict 10 minute Late Grace Window or considered 'No Show'
Late Fee $50​
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RESCHEDULES/ CANCELLATIONS/ NO SHOWS
NO same day or day before changes due to high volume of clients daily.
72 Hour Window to Reschedule/ Cancel, or Revise
Outside of window (considered 'No Show'):
No Show Fee = 100% cost of services booked + forfeit full deposit
No contact no show = client fired and blocked from books
PROMOTIONS
May not combine coupons/ specials / gift cards/ discount codes/ referral credits
Must book during flash sale to apply
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$500 MIN SPEND FRI + SAT
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OTHER
Minimum age for treatment 16 with parental consent; parent MUST be present with both IDs.
Banked product must be used within 14 days of opening (tox: 30 days)
Before and After Care must be followed for optimal results
No exceptions to any policies, under any circumstances.
(Should you have an emergency, please dial 911 immediately and let us know so we may accomodate you.)
