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More than a medspa

YOUR NEW SECRET WEAPON

At FBL, you'll receive top of the line treatment. To better serve our loyal and dependable clients, we have put these policies in place. Should you ever have questions regarding these policies, please reach out directly. Thank you!

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NEW TO FACE BY LEYLA?

HERE ARE OUR POLICY AGREEMENTS TO HELP KEEP THINGS RUNNING SMOOTHLY <3

DEPOSITS

New Clients $100+ Current Clients $50+

Increases when adding on extra treatments

Non refundable, fully applies to total at checkout on day of treatment

 

ANNUAL CLEARANCE

New Clients must complete Annual RN Telehealth

$100 Med Clearance fee to our RN

We will automatically add this to your visit should it apply​

 

PAYMENTS

We accept:

Credit/Debit, Apple Pay, Tap, Cash,

Cherry, Affirm, Klarna, & AfterPay

All payments are non-refundable

5% credit card processing fee

10% payment plan fee

Card will be pre-authed to ensure available funds

Remaining balance collected at the time of your appointment

Insufficient Funds/ blocked cards will be cancelled and blocked from future bookings

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LATE WINDOW

10 minute Late Grace Window

$50 Late Fee if we can accommodate

NO more than 15 min or considered No Show​

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RESCHEDULES/ CANCELLATIONS/ NO SHOWS

72 Hour Window to Reschedule/ Cancel, or Revise

Outside of window (considered No Show):

Loss of Full Deposit

No Show Fee = 100% cost of services booked

1 reschedule allowed

No contact no show = blocked from booking

 

PROMOTIONS

$100 deposit to pre-book upcoming months

May combine Specials

May not combine coupons/ discount codes/ referral credits

Must book during flash sale to apply

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OTHER

Banked product must be used within 20 days of opening (tox: 30 days)

Before and After Care must be followed for optimal results

No exceptions to any policies, under any circumstances.

(Should you have an emergency, please dial 911 immediately and let us know so we may accomodate you.)

500 San Marcos St, Suite 208
Austin, TX 78702

HOURS
Tues - Wed 12PM-6PM | Thurs - Fri 9AM-2PM
Sat 12PM-2PM | Closed Sun - Mon

(737) 258-8004

Medical Director: Dr. Daniel Olivero, M.D.

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